Hong Kong fans of British rock band Coldplay faced long wait times to exchange misprinted tickets on Monday, prompting widespread frustration and complaints.
Crowds gathered during lunchtime at one of the seven exchange centres in the city to exchange their tickets with issuing agency Cityline due to a printing error
At stake were standing tickets priced at HK$1,399 (US$180). The Post learned that some customers were mistakenly issued VIP tickets with much higher prices.
At an exchange centre at Olympia Plaza in North Point on Monday, scores of fans were queuing at a counter by 1pm.
They said they had to hand over their misprinted tickets to the counter staff, who would upload their information into the system. They then had to wait for a new code to be generated before their new tickets could be printed.
A fan, who gave her name as Jamie, said: “It’s so stupid. I actually bought multiple tickets that I’ve already passed on to my friends, but now everybody has to go and exchange the tickets.”
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